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Another Agency to Watch? Re: Dodgy Agencies.

Tue, 25 Sept 2007, 09:46 am
Labrug35 posts in thread

This was mailled to me although I believe the person actually meant to post a forum article instead. I repost here;

Subject: Dodgy Agencies
Date: Tue, 25/09/2007 - 07:13

Since were all discussing the topic of dodgy agenciesi. Brisbane is just as bad. I am with NATALIE HALL AGENCY. Supposedly they are the best, yet im really starting to wonder if they are, they send you out on jobs (no problem) but they take LOOOOOOOOOOONG to pay up to 6 MONTHS!! their main excuse is that the production companies they are dealing with have not paid them. I have been advised by MEAA that this is often an excuse to stretch payment. I often see other Natalie Hall Members when out on jobs and they often complain of the same thing. They demand you to be at the job pronto but yet when it comes to paying you, they all of a sudden dont want to know you. They dont charge you an upfront fee but the they take 20 percent commission plus ADMINISTRATION FEES! plus less tax ON EVERY JOB, so by the time you work it out its often not worth doing. Another thing this agency does is give different people different rates of payment. We all do the same job yet some people get paid less and others get paid more. They often change their rates of payment, i hear from other members that they do this if they think you are desperate to be on anything, they suss you out. Sometimes its $20 an hour sometimes its $40 an hour. I find them to be very tricky. Does anybody else have this problem? If so let me know on this forum.

My question is

1. Is this normal practice for Agencies?
2. How long does it take for Payment?
3. Do Production Companies REALLY delay paying Agencies hence they cannot pay you up to 6months?
4. What is the normal rate for extras work, feature work etc.?

Take Care Everyone!
she74

Thank you She74. Most agencies that I know of, try to do the best for their clients (you). Production companies do sometimes "stretch" things out. Sometimes their reasons are legit, sometimes not. Sometimes Agencies tend to drag things out also. The commission is to PAY for the administrative costs. I personally question this as an additional cost.

If this is a regular occurance, then I would tend to think that the agency itself is dragging their heels. If there are others that you know of making the same complaint, then maybe you should band together. If you are members of the MEAA, then as a group, you may be able to bring industrial action against the agency or production company. I would suggest getting further advice from them. They can only help you if you are members though.

Final option, if you are completely unhappy with you select agency, fire then. Get you money out of them and fine someone else. Remember, you are hiring the agency to find work for you.

As for what is the rates, check here - select the most appropriate area and read the PDF. This will give you minimum industry rates.

All the best - Jeff.

Natalie Hall Response to she74

Fri, 5 Oct 2007, 07:32 am
Dear she74 One of my actors sent me your letter from the forum and I must say I am absolutely appalled that you have not contacted me personally if you are this unhappy with my agency!! I would be more than happy to arrange an appointment with you so that we can sit down and discuss your problems with my agency. Please let me know the job that you worked on that took 6 months to pay, I’m by no means saying that Advertising Agencies and Production Companies don’t take that long to pay, and yes generally it can take up to 3 months or sometimes it can even be the day after a job. What some of you do forget is that it’s both of us waiting for OUR money!!! But what you are insinuating, is that I have been paid by Advertising Agency or Production Company and that I have withheld your money. I would be more than happy to show you our Bank Statements to prove when we received the money for that particular job. When you sign up with us we give you an information sheet that lets you know when our pay days are, how we pay and it also states that “once we receive payment from the client, you will be paid.” Saying that “We demand you to be at a job pronto” well what can I say!!! Perhaps you are new to our industry and don’t fully understand that the advertising agencies and production companies – your clients and mine, absolutely do in fact “DEMAND” us (both you and I) to be PROFESSIONALS and turn up on time with everything they have briefed us on. So I really don’t think that this should be an issue to anyone if they really want to work in this industry as professional actor or even as a professional background extra. The reason why Natalie Hall Management gets booked for jobs is because we have built our reputation in having PROFESSIONAL people, so the clients keep coming back time and time again!! Certainly if you are trying to get work as an actor or as a background extra surely this could only be a good thing – being with an agency that has such high standards and gets you work??? When you say that we “don’t want to know you” when it comes to paying you…… if for some reason you have felt that from my staff or myself, I am truly sorry and you have my sincerest apologies!! I would hate for any of our artists to feel that way. In future please just give me call and let me know. I would like to point out that at times in our office it is extremely busy and I know that to some, we may seem to be short but it is not us being rude (I promise) it’s just that this industry is extremely last minute and everybody wants everything yesterday. As for Administration Fees: I have NEVER charged an administration fee!!! Again, please arrange a time to come in and meet with me or email, fax or phone me and show me the paperwork where I have charged an administration fee because in over 12 years of business I know I have never charged an administration fee. Now for the dreaded “T” word – TAX!!!! This is one that you’ll have to take up with Mr. Howard or the AUSTRALIAN TAXATION OFFICE, not Natalie Hall Management. If you would like to take a look at the legislation regarding “Pay As You Go (PAYG) Withholding Guidelines for Performing Artists Agents, Advertising Agencies and Advertisers”, go to the Taxation Office link website the address is: www.ato.gov.au/businesses/content.asp?doc=/content/20615.htm Regarding Rates of Pay: Each job can be a different rate of pay – again, perhaps you are new to our industry and don’t fully understand yet the differences with each job. If you go to the Alliance website (www.alliance.org.au) you will find all the rates – although they are only a guide. Most of the time the Advertising Agencies/Production Companies and or Casting Directors have predetermined the budgets, although where we can, we do try to negotiate a higher fee – of course. As for Background Extra rates, our extras get paid MEAA award at the very least, but we do try our best to get more than the award. Normally the only way the rates would differ from time of booking, would be that they would be HIGHER (if upgraded) not lower. As I don’t know who you are or the job you are referring to when you state that you do the same job and some people get paid less and others get more – I can’t comment, but again, give me a call and we can discuss it. As for us “sussing you out to see if you are desperate so that you will work on anything” well it hardly warrants a response…………. but I will…… Unfortunately our Film & TV industry here in Queensland doesn’t fully support the majority of actors to work fulltime as “Actors” (I wish it could) so a lot of our artists are “desperate” to get any sort of work to pay their bills, so they don’t have to do a fulltime “Normal” job and they can stay fully flexible to go to an audition, at a moments notice. But that does not mean we lower the rates of pay for them. Again if you are in doubt of the rate of pay, perhaps we could show you the booking confirmation from the client. You are always told, at time of booking, how much the job is worth. If the money is too low for you or you do not want the work, PLEASE just tell us and we will give it to one of our artists who are “DESPERATE” to work. There are hundreds of struggling actors that would love the work!! Most people complain that they don’t get work but obviously, you are getting work, so let’s just meet and sort out these issues and get back to doing what we do best, not sitting around wasting time. I pride myself on having a professional working relationship with both my clients and artists. And I am truly offended that you have not had the professionalism to come in and talk to me about your issues personally. Whenever I interview anybody to come on our books I always let them know that if they ever have a problem with my agency, my staff or myself, the first call they should make is to me (and you are all given my mobile number or if you don’t have it it’s easy enough to get) Hopefully I’ve answered all of your questions if not please feel free to give me a call or if anybody else has any problems with my agency please contact me at my office and we can have a chat about it. If you don’t feel you can talk to me and you think I’ve done the wrong thing by you please contact the Department of Industrial Relations on 07 3225 2069 or MEAA on 07 3846 0044. Thank you Natalie Hall

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