Theatre Australia

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Need feedback on our service.

Thu, 8 July 2010, 11:44 pm
Screditor9 posts in thread
Hi! I represent a web service called Scred (www.scred.com) - I am working there as a summer intern and part of my job is to collect feedback on our service from theater groups. Excuse me for my asking but I would really appreciate it if you took a look at the website (www.scred.com) and let me know if the service would be useful for you? Scred helps groups manage their finances: you can create a group profile there for your theater or individual production and do money transactions through the service. You can also sell tickets, collect membership fees and actually set up your own webshop through the service. An account on Scred and all of its features are free but you're charged 1,5% from direct transactions done through the service (on top of PayPal fees). Thank you in advance for your help :)

> Paying back debts of your

Tue, 27 July 2010, 11:10 pm
Walter Plinge
> Paying back debts of your group: I have no idea how that works. If you're simply hooked into Paypal, basically what you're offering is the ability to upload a paper trail (ie. receipt), and when you want to pay, you then click a button (which presumably is simply telling Paypal to pay that amount out of their account into another account)? Is that right? Yes, a paper trail and related bookkeeping. > My main concern is privacy: who wants to upload information about someone else's payment details into a website? Even if it's paying via Paypal, adding a receipt may include private information, which could be hacked and/or stolen. As a customer, I'd want assurance that that wouldn't happen. This is a valid concern, and one we should address as best as possible. Naturally hacking and stealing is a concern with any online website. We have audited our service for security and continuously keep that as an important issue. > Secondly, I still can't see how that is better than just logging into Paypal. (Assuming that the person you're paying even wants to be paid via PP. Can you pay direct deposit to someone else's bank account, when that person doesn't have PP, via your site? Can you pay by cheque? Can you do BPAY (an Aussie payment through the postal service)? Etc etc PayPal does not track the initial expense claim, it does not link to a bookkeeping engine so any payments made with PayPal (or any other service) must be manually recorded into separate bookkeeping software — both the initial expense claim, and also the reimbursements. We combine all of that into one. We have started with PayPal at the moment as it is global and offers good APIs, although we do realise there is a need for other payment systems in various countries.

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