Need feedback on our service.

Hi! I represent a web service called Scred (www.scred.com) - I am working there as a summer intern and part of my job is to collect feedback on our service from theater groups. Excuse me for my asking but I would really appreciate it if you took a look at the website (www.scred.com) and let me know if the service would be useful for you? Scred helps groups manage their finances: you can create a group profile there for your theater or individual production and do money transactions through the service. You can also sell tickets, collect membership fees and actually set up your own webshop through the service. An account on Scred and all of its features are free but you're charged 1,5% from direct transactions done through the service (on top of PayPal fees). Thank you in advance for your help :)

My first thought is that there are no obvious policies listed. If you are dealing with the finances of a group, I want to know what your policies are when (if) things go wrong. What happens if the site goes down - can I still get my fees for tickets paid? Nothing about the first page tells me how the site works, it just says that it does. If it does all the accounting for you, can you export the data to somewhere else (ie. Excel or MYOB)? What makes this site more useable or useful than half a dozen other similar sites which were made specifically for Australian theatre groups? "Pay back debts to organisers" - how? Is it simply you type in a paypal email address and send an amount to them? In which case, that's not offering anything I couldn't do on paypal itself. ... Just some thoughts off the top of my head. Doing a google for your site suggests a lot of plugs, but not a lot of feedback yet. Even if I had an event coming up, I wouldn't use your service: I'd be very wary about whether or not it would actually be useful and about sharing my financial details (even if it is only a paypal account) with the site. Not to mention a lot of theatrical companies don't use paypal anyway.

My first thought is that

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