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DMX Problems

Sun, 6 Nov 2011, 10:35 am
jeffhansen15 posts in thread
HELP! Down at Melville Theatre, we seem to have a ghost in the machine. The lighting rig is quite simple - A Jands ESP II desk, and two 12 channel Jands GP12c dimmer racks. The problem is intermittent. When we go to black, and then try to bring lights up, one or the other of the racks doesn't respond. The DMX light on the rack goes out, and the STATUS light flashes (with a 0.1 second period, about). If we then cycle the 3 phase supply to the dimmers, everything springs back to life. The fault doesn't happen every time. If we don't go all the way to black, the problem doesn't seem to occur. When it happens, sitting by the dimmer, I hear it start to ramp up for half a second or so, then it crashes. What we have tried - - Rented a replacement desk, also an ESP II, with no result. - Rented a dimmer rack - The rental rack has not yet failed to respond, but still have issues with whichever of our Jands dimmers we plug in. - replaced our DMX cables. The Jands dimmers have built in terminating resistor, which we are making sure is switched on at the final rack. The racks are correctly addressed. All the power supplies involved originate from the same switchboard. Today, I'm going to run the desk powered from an isolation transformer, in case it is an earth loop issue in the DMX cable. If that doesn't do it, I'm going to rent another dimmer rack and see what happens. Any ideas? We have had this problem for a long time, though it seems to come and go.

OK.Hopefully, David and

Wed, 9 Nov 2011, 09:47 pm
OK. Hopefully, David and Don have got the problem identified, if not fixed. It seems the Jands GP12 dimmers are quite sensitive to a high supply voltage. This is one of the faults that will cause the STATUS LED to flash. Tonight, the voltage was measuring up to 252 Volts, phase to neutral, and about 440 phase to phase. The supply voltage in an area can vary quite widely, depending on how Western Power have their system set up, and how much load is on the system at the time. Also, how far you are from the nearest transformer will affect how your voltage is affected by loading. The further you are, the more the voltage will fall away as load increases. Consequently, if you are at the end of the cable, your voltage can rise quite a lot when demand falls. I've never measured the voltage at the theatre before, so have no correlation between the voltage level and whether the dimmers were working or not. We have substituted 2 dimmer racks that are not sensitive to this over voltage, and it all seems to be working OK. We also took the opportunity to have those nasty exploding Jands capacitors changed out. So now, I will need to ask Western Power to decrease the voltage in our area. Or Buy a couple of transformers to decrease the voltage. Alternatively, we could trade in the dimmers and buy a couple of newbies. First, Let's run the rest of Mousetrap and see what happens. www.meltheco.org.au

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