Theatre Australia

your portal for australian theatre

Them good ol' moderation blues...

Tue, 5 Apr 2011, 02:07 pm
Bass Guy26 posts in thread
This is an old chestnut of mine, but... I've noticed in the reviews section a couple of instances where unfawning comments have been moderated down- simply because they didn't follow the rapturous praise of other postings on the same thread. This happened with "Zastrozzi" a week or two ago, and has just happened on Gordon's "Company" review thread today. Neither of these posts could be construed as trolling, slanderous or even mean-spritied; it's just they had the nerve NOT to say "This is the best (fill in the blank) I've ever seen...". Some of the critisisms offered were pointed, certainly- but well reasoned, and certainly nothing that amounted to hate-mail. In the case of the Zastrozzi one, it DISAPPEARED COMPLETELY from the site. I went back to read it again and it had simply vanished, and I've been unable to locate it again. And considering one of the chief admin folk here was in that particular show, one is tempted to smell a rat or two.... And this is one of the problems I have with moderation (as I've bleated about from the get-go); sure you can "moderate things up", but should you have to? If someone is silly enough to post something hateful (and I'm as guilty of that as anyone on this site) leave it up and let people respond to it. Don't hide it because it disagrees with the general tenor of the conversation. I like reasoned debate- if I want irrational stupidity, I'll read (or post on) facebook. I would have thought this site could withstand more open discussion. What are everyone else's thoughts? Assuming this hasn't been moderated out of public view.... Eliot McCann

Thread (26 posts)

Bass GuyTue, 5 Apr 2011, 02:07 pm
This is an old chestnut of mine, but... I've noticed in the reviews section a couple of instances where unfawning comments have been moderated down- simply because they didn't follow the rapturous praise of other postings on the same thread. This happened with "Zastrozzi" a week or two ago, and has just happened on Gordon's "Company" review thread today. Neither of these posts could be construed as trolling, slanderous or even mean-spritied; it's just they had the nerve NOT to say "This is the best (fill in the blank) I've ever seen...". Some of the critisisms offered were pointed, certainly- but well reasoned, and certainly nothing that amounted to hate-mail. In the case of the Zastrozzi one, it DISAPPEARED COMPLETELY from the site. I went back to read it again and it had simply vanished, and I've been unable to locate it again. And considering one of the chief admin folk here was in that particular show, one is tempted to smell a rat or two.... And this is one of the problems I have with moderation (as I've bleated about from the get-go); sure you can "moderate things up", but should you have to? If someone is silly enough to post something hateful (and I'm as guilty of that as anyone on this site) leave it up and let people respond to it. Don't hide it because it disagrees with the general tenor of the conversation. I like reasoned debate- if I want irrational stupidity, I'll read (or post on) facebook. I would have thought this site could withstand more open discussion. What are everyone else's thoughts? Assuming this hasn't been moderated out of public view.... Eliot McCann
LabrugTue, 5 Apr 2011, 02:23 pm

This rat is clean

Thank you Eliot for your slightly suspicious attitude. While I understand that many may, have and possibly do suspect that those with power here may be tempted to abuse it, I attempt to remain impartial and do not take advantage of any access I have, except when I have to. I use the same facilities as all other registered members have access to. In fact, I have abstained from voting all together in some instances, like now.

As for moderating comments, if I think something is unfair or lacking in substance, I may moderate it down regardless of the focus and usually with only a poor rating. Purely offensive and clearly Trollish comments will get a Complete Rubbish, and obvious SPAM I will take more direct administrator access with.

When all is said and done, when you have a voting system like that which exists on this site, then it is important that you have more people voting equitably. It is human nature to react to things that offend, yet we do not acknowledge that which we like. As I have access to the logs, I can tell you and anyone else who reads this that the number of negative votes that get posted far out-weigh the positives by a league and a half. Occasionally, there will be a flurry of positive voting for certain threads, and there are really only a handful of consistent positive voters of which I am one of.

In addition, results of voting for Comments and Replies (which I do not have access to by the way) I assume are, based on apparent trends, far less suported than voting for entire threads. Negative votes however appear to be far more abundant than anything else.

The system is provided to give users the power to regulate content on the site and in order for it to work effectively, it needs to be used effectively. Currently, it is not, in my personal opinion, as we have a distinct lack of regular supporters and a large number of rebels.

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

jeffhansenTue, 5 Apr 2011, 06:48 pm

I don't see anything

I don't see anything missing from the Company thread. There are three replies listed, and three replies visible. When a post has been voted off the island, the numbers don't add up. If you look at the Zastrozzi threads you will see there is a reply missing from each thread. Maybe it's your settings that have hidden the Company post, Eliot, along with some negative votes. I'm pretty much a non-voter. I like to let things lie as they fall. I did see the now-absent comments in the Zastrozzi threads (the same post pasted into all 3 review threads), and it was more of a diatribe than a review. I didn't vote on it in any case, but enough people did that it disappeared forever. www.meltheco.org.au
David HardieFri, 8 Apr 2011, 08:36 am

Various points.

Firstly, Eliot, You seem to make the assumption posts in this forum are objective and free of bias etc. This is quite surprising that anyone (and you doubly so) would make such an assumption. People use this forum and especially 'review' written by themselves (under pseudonyms or Walter P) of friends/partners/relations to talk up shows on an almost daily basis. What makes you think that they wont use the moderation (which is anonymous) to the same end? You can read pretty much every comment with that in mind and it makes sense most of the time. In fairness to Eliot, I dont think that he suggested that comments have disappeared from the Company thread. Regards to all, David.
Bass GuyFri, 8 Apr 2011, 11:00 am

Assumptive consumptive.

David, I don't necessarily assume "posts in this forum are objective and free of bias"- I know damn well they're not, but naively wish they were. Witness, for instance, the staunch defence of the Melville president in his opinion that the Zastrozzi posts were "more of a diatribe than a review". ;-) My bleat is merely the faint wimpering of the forlorn hope that people play fairly- on both sides of the coin. But maybe I should disabuse myself of that ludicrous notion... obviously anyone not willing to sign their name/on-line identity, but hide under a nom-de-Plinge, is not to be taken remotely seriously. And the voters are left free to run amok dictating what is seen on this site. If you are content with this state of affairs, cool. Chivalry isn't dead; it's just not very well... El
LabrugFri, 8 Apr 2011, 11:29 am

In defence of the WPs

I confess a desire for a more Utopian world where people respected each other in moderated measures, and I mean that sincerely. Truth is another matter. It is very hard to avoid bias in any form. It is a fact of life that we will all have often wildly different opinions which will influence what we say, do or write. Playing fairly is a subjective issue as the definition is very much dependant on one's point of view.

On the whole, the 'fair' players on this site do not play enough which leaves the site open to abuse by those whom fall into biased behaviour more often than not. If those that had a stronger sense of fairness, honour and equality participated more than they currently do, then the system would work just fine.

In defence of the honest WPs, I think it is an odd comment to make when you say "obviously anyone not willing to sign their name/on-line identity, but hide under a nom-de-Plinge, is not to be taken remotely seriously" when the number of 'anonymous' comments that remain viewable far out weight those that have become hidden. Being able to post anonymously is a Troll's playground delight, and certainly many more WP comments have faded than have registered user comments, yet there are still more constructuve WPs comments than not, including the hidden ones I am sure.

When you have been exposed to threats of violence and death, vicious slander and attempts to defame through association of unlawful practicies by impotent misguded Trolls, you develop a healthy respect for the democratic power of moderation. Sure, it can be abused. So can anything if it is not used effectively or correctly.

Everyone has and is entitled to an opinion. A moderation system is a method of expressing that opinion as much as the ability to post your opinion in words. If more people were to use it more frequently, then there would be a more balanced impact upon the content of this site. Maybe that is expecting too much, it is however the truth.

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

Bass GuyFri, 8 Apr 2011, 11:48 am

Why be anonymous?

"A moderation system is a method of expressing that opinion as much as the ability to post your opinion in words." Not sure I agree there, Jeff- but nonetheless.... I still have a separate issue with the nom-de-Plinge; in saying "there are still more constructive WPs comments than not" I will defer to your ceaseless 24hr surveillance of this site rather than my occasional visits. It's the principle for me- sign yer name and be damned. Even if you are put in a position of having to use a Walter Plinge sign-in you can STILL put your own name to your posts after your missive. If you don't, then I don't necessarily take what is being said/typed to be serious or sensible. And isn't theatre the sort of activity which puts folk on display? After all, who among us has appeared onstage as Walter Plinge? Or any other pseudonym? Actually, that's rather a good question....
LabrugFri, 8 Apr 2011, 11:55 am

Anonymity

So your problem is with those that choose to remain anonymous (which potentially leads back to the old ONLY REGISTERED USERS debate) - Well on that point I totally (personally) agree with you and as is often the case, we find the most abusive attacks are perpetrated by those who attempt to hide their identity.

Thus, in order to ba able to control the non-constructive, bigoted commentary that is (let's face it) unavoidable in this day and age, while maintaining a service that anyone can use, what solution is there? The moderation service is one.

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

LabrugFri, 8 Apr 2011, 12:05 pm

Point of interest

Just for an interest fact at this point in time, there have been for votes cast for this thread, all of them Excellent. Clearly people see this as an important or interesting topic for discussion. Now that I have posting this, I am certain it will bias further voting in some way, if there is any that is.

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

Bass GuyFri, 8 Apr 2011, 12:37 pm

Accord!

"...your problem is with those that choose to remain anonymous (which potentially leads back to the old ONLY REGISTERED USERS debate)" Not just the anonymous posters, but the silent moderation as well. If I were King for a Site, I'd axe the moderation option and make it Registered Users Only. Pay to play, so to speak; you want in? You register. That way I doubt you'd need a moderation service that wasn't already in place for Site Admin. But as you mention, we've had down that conversation before....
jeffhansenFri, 8 Apr 2011, 12:39 pm

Personally, I'd like to see

Personally, I'd like to see both the moderation of posts option , and the opportunity to post anonymously, removed. The way I see it, this lead to less trolling, so that moderation would not be required. Yes JW, I know we can all moderate up, but I can't be bothered. On the other hand, we would not have had the Apocalypse saga if no WPs were allowed to post. That was great piece of entertainment. And Eliot, even though the Zastrozzi post was an anonymous diatribe :) I'm happy for it to remain on view. If you can't take the occasional brickbat, you shouldn't be in the acting game. www.meltheco.org.au
Daniel KershawSat, 16 Apr 2011, 12:15 am

I've voted down all your

I've voted down all your comments, because I am a jerk.
Walter PlingeSat, 16 Apr 2011, 06:19 am

Everyone knows you are a

Everyone knows you are a jerk without you telling us Daniel
crgwllmsSat, 16 Apr 2011, 07:21 pm

The only comment I've voted

The only comment I've voted on was this one. Meanwhile, why not make moderation only available to those with registered names, and make those names visible? If you moderate something up or down, we'll know about it, and will likely then know whether it was done responsibly or not..? Cheers, Craig ~<8>-/====\---------
Lisa SkrypSat, 16 Apr 2011, 09:46 pm

I like Craig's suggestion

a bit like Michelin stars, depending on who they come from ...
jessmessSun, 17 Apr 2011, 09:50 am

That's a great idea!

Then at least we will think before we moderate. Confession to make here...Elliot. I moderated down the Zastrozzi comments. Maybe I shouldn't have, I didn't moderate them down far, and others must have also for them to disappear, am I correct? I just really disagreed, and I guess I was to chicken to call him out in a post outright! It's not that I don't think people have a right to disagree, but I felt the comment about 'school children could have done better' was really uncalled for. As someone who has taught drama to many primary and high school children...no. They really couldn't have. So there you have it. It was me. And apparently if my name had come up as the moderator I would still have done it! Maybe we can go for a Facebook type of situation, where we have likes and...wait for it...dislikes. The post stays but we see what other people thought of it? And if people had to be registered to comment, at least they would have to be really determined to say something in order to post negative or abusive comments. In which case if the production was bad enough to inspire that kind of ire, then fair enough.
jessmessSun, 17 Apr 2011, 09:50 am

That's a great idea!

Then at least we will think before we moderate. Confession to make here...Elliot. I moderated down the Zastrozzi comments. Maybe I shouldn't have, I didn't moderate them down far, and others must have also for them to disappear, am I correct? I just really disagreed, and I guess I was to chicken to call him out in a post outright! It's not that I don't think people have a right to disagree, but I felt the comment about 'school children could have done better' was really uncalled for. As someone who has taught drama to many primary and high school children...no. They really couldn't have. So there you have it. It was me. And apparently if my name had come up as the moderator I would still have done it! Maybe we can go for a Facebook type of situation, where we have likes and...wait for it...dislikes. The post stays but we see what other people thought of it? And if people had to be registered to comment, at least they would have to be really determined to say something in order to post negative or abusive comments. In which case if the production was bad enough to inspire that kind of ire, then fair enough.
Neville TalbotTue, 19 Apr 2011, 01:33 pm

yay

I only come back occasionally and good to see something of substance again. Simple- either can moderation (read censorship) completely, or have as someone suggested above a youtube-like like/dislike button. Then people can vote, but the post doesn't just disappear. Personally CBF moderating up. Of course, obvious trolling or material that simply would not be allowed in common society should be removed. The probs I understand with this are that you then end up with the site being vulnerable to litigation if it in any ways is moderated for content. (e.g. read the blackbox thread from years back...oh wait, you can't!) and I too believe only a registered person should be allowed to post. Under their real name. In full public glory. We are after all presumably all adults here and of at least basic intelligence. If you disagree with someone, WHY?! Spend 30 seconds thinking what about this post irks you and use logic and reason to refute the comment, if you can. If you can't, it's possible you are wrong and maybe the inspiration to consider your position honestly will make you a better artist, or even person! Anyone who can't handle this needs to get out of this industry right away, you are simply too soft. Leave it to those with the guts to challenge themselves honestly (and take even the unfair bashes) to make the art. Or don't come here and read the reviews... I have always posted under my real name, and have posted both great and bad reviews of shows in the past. I believe not being anonymous encouraged me to consider my criticisms carefully and to provide moderated and intelligent feedback to those in the shows I reviewed. It has also made me a target on multiple occasions, both on this site and in the real world, and I am fairly certain has caused me to lose out on work as well. I no longer am willing to review for this reason. I need work, and it simply doesn't work in a town the size of Perth to be brutally honest about the fact that there are a lot of sacred cows in town, and maybe it isn't all as spectacular as we think... some very good stuff yes, but not a lot of truly excellent, and a lot of truly not good. What is wrong with admitting this?! However, I will continue to have some balls and post in the open where my community can judge my thoughts and comments in their unedited glory. Whatever the punishment. Nev It's the simple things stupid...
LabrugWed, 20 Apr 2011, 09:11 am

Thoughts

I have been mulling over this for some time now, you always present a great argument... First, Hey Nev, it's been a while.

With specific reference to this line "...and I too believe only a registered person should be allowed to post. Under their real name. In full public glory. We are after all presumably all adults here and of at least basic intelligence."

Two things here. 1. Enforced Registration does not equate to Full Disclosure, or even honesty. We have previously had a hard time with users who create false accounts to falsely vote up threads just so they appear on the home page. Now if someone can do that, then how can you trust that the ID of a Registered user is an honest representation of the Carbon Based form using it? Truth is, even when you have a site which requires a sign-up process, it will not stop the TROLLs, SPAMMERS and deceptive tacticians. It may make it a little harder for them, but if they are determined, then it is a very small barrier to overcome. It also creates additional work from an administrative point of view as, which is not a complaint, just a factual statement.

2. We are not all adults here. Many users are under the age of 18 as has been witnessed in recent months with some unfortunate events where the age of a certain young user was assumed to be older.

On the next part of your post, "If you disagree with someone, WHY?! Spend 30 seconds thinking..."

I completely agree with you, consider what you are reacting to. This is where the Trolling, Spite, Slander and so forth really takes hold, when the intended target (or targets) "react" and feed the offender with more ammunition. Then the situation escalates.

Some people enjoy baiting Trolls and that is great for them. For others, such as myself, an awareness that certain posts are made simply to intentionally upset, or provoke a reaction, would help to curb any offence or injury. Having been a target many times myself, I do understand the hurt and offence that these types of comments can cause. However, responding to them in any way may just simply be giving the provoker another shot. Being able to restrain yourself and evaluate (as you say) using logic and reason will help to curb the cycle of Trolling.

You may or may not be aware of a recent incident where an EBook Author was reviewed in a not completely positive light, yet in a constructive and respectful way. The author took offence and clearly reacted posting a rather nasty comment, which was then immediately set upon by other users, to which she then reacted further and slowly resorted to more offencive terminology. A classic example of the cycle of which I refer to above.

Having comments and threads disappear if voted poorly may not meet to everyone's approval, yet having such posts disappear from public view can protect against litigation and defamation.

As stated in the disclaimer (in the FAQ)

Comments posted in the various forums are wholly the responsibility of the person posting the information.

  • If you post libellous comments you may be sued.
  • If you cause to be published material you are not authorised to publish (e.g. infringement of copyright) you may be subject to court action.
  • If you cause to be published material that is illegal (e.g. child pornography), you may be prosecuted.

Anonymity is no protection as everyone leaves a trace that can be tracked back to its source by the appropriate authorities, and if a court order is presented to us or to any associated Service Provider for that matter, we are obliged to provide those details. Having born witness to several instances of this, I can vouch for its truth. 

So I say again, having these items disappear can be of legal benefit. The examples of items being removed at the request of someone (such as some of the threads on specific Talent Agencies) is a low brow example of that.

To Moderate or Not To Moderate. Registered or Free Use. It really makes for little difference in the end because either system is dependant on the manner in which it is used. If it used to its full and fair capacity, then it will work. If it is not used correctly, then it will be open to abuse by those that seek to sow disruption. If more people used the Moderation and Voting Services correctly, them Admin could tweek the settings so that it would take a higher level of votes before something 'disappears' or is promoted to the front page.

My personal thoughts on this matter is that registered users that have demonstrated a high level of participation through the current points system could be granted a higher influence in Voting. In other words, once you have proved yourself a reliable and trustworthy user, you get to have a greater say in what happens. However, for that idea to work, the needs to be more users regularly voting and moderating.

These are my personal opinions and in no way reflect that of the policies of this site or adminstrative team.

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

crgwllmsThu, 21 Apr 2011, 11:09 am

Target practise

Nev said: >I have always posted under my real name, and have posted both great and bad reviews of shows in the past. I believe not being anonymous encouraged me to consider my criticisms carefully and to provide moderated and intelligent feedback to those in the shows I reviewed. It has also made me a target on multiple occasions, both on this site and in the real world, and I am fairly certain has caused me to lose out on work as well. I no longer am willing to review for this reason. Don't be discouraged, Nev. If you post with intelligence and consideration, (as I have observed you always do) you will be respected. Although I rarely make time to post here like I used to, I'm sure people are still aware of how I approach giving feedback. I've not hesitated to give my opinion of a show, a process, or simply the validity (or stupidity) of a comment. Quite often I've done it simply for the fun of stirring up an argument, and encouraged others to treat me as a target, only to draw them out so I could shoot them down in return. I'll challenge anything that I deem worth challenging in an intelligent fashion, even if it's only for my own and perhaps other's amusement. And the interesting thing is: it has NEVER caused me to lose out on work in the real world. If anything, it has created work! People on this site, who I have publicly criticised, have later turned out to offer me acting roles, have asked me to tutor workshops, booked me to host the Finleys, given me position as a director, or have worked alongside me happily in some other way. In one famous instance I was cast in a play and paid to portray a version of myself giving such criticism! Of course there must be those who I have offended and who may have privately decided to boycott me entirely. But, you know, I'm pretty sure for those isolated incidences the feeling would have been mutual so they are doing me a favour. In all other cases, (and sometimes surprisingly to me) it has increased my level of respect and opportunity. I highly encourage everyone to have strong informed opinions and to argue them intelligently in the pursuit of improved quality. Poor quality comments don't actually need moderating. They moderate themselves by comparison. Cheers, Craig ~<8>-/====\---------
LabrugThu, 21 Apr 2011, 11:31 am

I moderated that as Excellent. Nicely put.

'nuff said. ;-)

Absit invidia (and DFT :nono:)

Jeff Watkins

Looking for an Agent? Read this first!!

Walter PlingeThu, 28 Apr 2011, 07:58 am

Wow, The debate rages on.

Wow, The debate rages on. Occasionally, thats right, occasionally, some annonymous posters offer an interesting well thought out insight, however, alot of the time the offerings are tripe! Surely, most people can see the difference, if so, ignore it and move on. What happens if you wish to comment or review something that if stated compromises your friendship with those in the community theatre world? Its a small pool and fall back can be substantial. Therefore, I feel it necessarry to allow the option to offer an pseudonym just use disecretion when reading or indeed replying as often they are designed to create a reaction (Daniel you are a serial victim are you not)? Also, we live in a democratic society where we have the right to remain annonymous, private etc...it's a very sad, paranoid individual that DEMANDS to know who is saying what...hopefully this doesnt get moderated, because I am not stating my name, I could do...but I dont want to.
Neville TalbotFri, 29 Apr 2011, 10:59 pm

but we don't

have the right to anonymity. You cannot enter many places, such as a bank or a shop with a balaclava on covering your identity. You are also not allowed to go onto a website and post defamatory or otherwise unpleasant material on a website under the protection of anonymity. A person is within their legal rights to demand that person be tracked down, and even possibly charged, or at least sued by the aggrieved party. There is no legal protection of your identity online if you engage in behaviour that would not be appropriate/illegal in any other public forum. you can do what you like in the privacy of your home with the consent of other adults, but this forum is neither anyone's home, nor private. It is a public forum. However, my greatest concern is this- If your 'friends' and colleagues cannot take constructive, honest and well considered criticism, then they are neither friends nor built to hack this industry. If your criticism is none of these things, and therefore needs protection of anonymity, then I think the premise of the argument here is that you simply should not be saying it. i.e., if you couldn't or wouldn't say it to their face, you should possibly reconsider writing it. I have many colleagues who ask for my opinions about shows they are in because they know it is unlikely I am going to bullshit them. I would also assert again that the people who say trashy stuff under protection of anonymity are low gutter trash and don't deserve the protection of anonymity to hide their pathetic nature. They are the poison in our industry. As far as previous statements about posters being under 18, well, as recent court-cases have shown, being under-aged does not give you carte blanche to say or do as you please on the net, just as you can't do it on the street corner. Anyway. I shouldn't be on here. I should pack up my stuff and go home, it is 11pm on a Friday night after all. Lame... :-) Happy weekend to all. Nev It's the simple things stupid...
Walter PlingeSat, 30 Apr 2011, 01:19 pm

They cant take it because

They cant take it because its amateur theatre...amateur theatre!!!! they do it for a hobby nothing else. therefore constructive criticism isnt really warranted because thats as good as it gets!
Walter PlingeSat, 30 Apr 2011, 01:23 pm

also...this isnt a bank and

also...this isnt a bank and im not wearing a balaclava...its a website about community theatre
jeffhansenSat, 30 Apr 2011, 06:01 pm

Sure anony, it's a hobby.

Sure anony, it's a hobby. That doesn't mean that the people participating don't want to perform to the best of their ability, does it? While a lot of us don't have formal training, we can always learn from the people around us, and from the views of those who see our work. Those that think they have nothing to learn really have no place in theatre. I agree with Nev, in that crits posted here are likely to be well thought out if you need to sign your name to it. It's easy to post "What a load of of shit XYZ was" under the cloak of anonymity. www.meltheco.org.au
← Back to Green Room Gossip