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Opening night disgraces

Thu, 23 Nov 2006, 08:50 pm
Gordon the Optom9 posts in thread
For the second time in a month I have arrived at a theatre only to find that the opening night performance has been cancelled.
The first show was a professional production, part of Artrage, and I was told of the play that very same afternoon, by a family member of the production’s team. I drove into the city, parked at a metered area and paid for 2.5 hours. On arriving at the theatre I didn’t notice the A5 handwritten sign on the front door and walked in, only to find all of the lights and scenery still on the floor.
The second show was an amateur production which I found on the ‘What’s on today’ section of this site. On arrival at the theatre, the banner outside still stated the incorrect opening night date. On entering cast and crew stared at me as though I was from another planet, before I was told that instead of the show, this was a final rehearsal and that the play was delayed ‘due to unforeseen circumstances’ – the same lame excuse as the first show.
On both occasions very little embarrassment was shown for the inconvenience.
Is this a new norm for Perth theatre productions? And is it now generally acceptable?

Thread (9 posts)

Gordon the OptomThu, 23 Nov 2006, 08:50 pm
For the second time in a month I have arrived at a theatre only to find that the opening night performance has been cancelled.
The first show was a professional production, part of Artrage, and I was told of the play that very same afternoon, by a family member of the production’s team. I drove into the city, parked at a metered area and paid for 2.5 hours. On arriving at the theatre I didn’t notice the A5 handwritten sign on the front door and walked in, only to find all of the lights and scenery still on the floor.
The second show was an amateur production which I found on the ‘What’s on today’ section of this site. On arrival at the theatre, the banner outside still stated the incorrect opening night date. On entering cast and crew stared at me as though I was from another planet, before I was told that instead of the show, this was a final rehearsal and that the play was delayed ‘due to unforeseen circumstances’ – the same lame excuse as the first show.
On both occasions very little embarrassment was shown for the inconvenience.
Is this a new norm for Perth theatre productions? And is it now generally acceptable?
LabrugFri, 24 Nov 2006, 08:25 am

Shame-faced? Not likely.

Hopefully not. I have heard of a couple of cancellations in recent times but my feeling is that this is not the norm. Let's hope I am right.

Absit invidia

Jeff Watkins
Perth based Actor/Performer
who can also sing and dance
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UPstageWA Rep

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KirileeFri, 24 Nov 2006, 09:12 am

Eeeep

I hope not also. Luckily, I have not had the unfortunate luck of rocking up to an opening night that had been cancelled. Though I would be rather peeved as well if it did.
andy croftFri, 24 Nov 2006, 07:00 pm

WAIT A WHILE

Since moving to Perth just over a year ago I have had many experiences like this.Not just in the entertainment industry but many others too. The reponse I keep getting back is : " thats the way it is here in WA. Thats why it is called wait a while" It fustrates me. It is so unprofessional not to mention inconciderate.
David GreenSat, 25 Nov 2006, 11:36 am

100% agreement

I find the way Australian’s treat such things is lazy and wrong. It is completely unprofessional and only embarrasses the organization. Come on WA...lets not do this to each other, let’s bring up the mark a little But other than that... Keep Smiling :) David Green DRAGON FILMS
Grant MalcolmSat, 25 Nov 2006, 04:57 pm

Damned if you do...

I don't know anything of the circumstances of either production Gordon has graciously left nameless, bit I'd be surprised if any company, professional or amateur approached the question of cancelling opening night with anything but the greatest trepidation and reluctance.

In a hundred or so productions, I've only ever been involved in one where the opening night was cancelled - after the final dress rehearsal. Shortly followed by cancellation of the entire season.

Trust me. It was a blessing.

We're probably all acutely conscious of the adage "the show must go on". Occasionally we might cling to it a little too tenaciously at the expense of subjecting the opening night audience to something significantly below par.

There's no question that it should not happen; unforeseen circumstances or no. But it takes courage of your convictions to cancel a night rather than present something unworthy.

What concerns me more than the cancellation is the apparently off-hand manner in which each company treated audience members who weren't aware of the cancellation and made the effort to attend only to be turned away.

In my mind, if an opening night is advertised and later cancelled but the message fails to get through to everyone concerned and someone turns up, I'd be going out of my way to make amends by offering that person a free ticket to come back on the opening night and perhaps the same offer for any other night in the season if they can't make the opening.

It's plain poor customer relations to allow anyone to leave without offering to redress their wasted time and effort.

Cheers
Grant 

--
Director, actor and administrator of this website

Daniel KershawSat, 25 Nov 2006, 10:41 pm

I have seen opening night

I have seen opening night performances which were significantly under par. - But it takes courage of your convictions to cancel a night rather than present something unworthy. Malcolm makes a valid and perceptive point. A significantly poor production not only ruins the morale of the team, but the potential to destroy the club's reputation. So, if you're in a sinking ship, my advice is to do what the rats do.
NormaSun, 26 Nov 2006, 12:07 pm

Opening night disgraces

No, it's not a 'norm' but co-incidentally it does seem to have happened a few times this year. I would hope that the companies concerned would take the trouble to explain in a courteous manner to anyone who was unaware and turned up on "opening night". On one recent occasion a notice was placed on the billboards section, but obviously not everyone was able to see it in time. Those people who had booked were of course contacted. As previous correspondents have said it takes a lot of agonising, AND courage to make these decisions, they are not taken lightly. I realise that this does not really answer your question/complaint Gordon and on behalf of local theatre I apologise to you, but go and see the show anyway - the audiences seem to be enjoying it!
Neville TalbotThu, 30 Nov 2006, 09:28 pm

Spot on Grant

If s--t happens, and it does, and you cancel- at the very least make an effort to look after the person who has come to your door. It's more than professional- it's simple courtesy. Nev It's the simple things stupid...
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