Where were we?
Mon, 16 July 2007, 10:09 amadministrator4 posts in thread
Where were we?
Mon, 16 July 2007, 10:09 amThis site experienced a lengthy outage late last week until this morning. We've lost no data or information during the outage, but clearly we were off air due to the problem for several days.
I'm working with our hosts at Informed Technology to try and determine the cause of the outage. There are some issues with the database server that I hope will be resolved by new hardware. In the meantime, I'll see if I can arrange some sort of a backup plan that at least ensures
- there's some notification for visitors that there's a problem rather than timing out or providing a blank page or perhaps
- the information on the site is available but blocks any new contributions until the problem is resolved
My apologies for any frustration or inconvenience caused.
I did a quick DNS lookup
Mon, 16 July 2007, 10:44 amI did a quick DNS lookup over the weekend for Theatre Aus (I wondered if it would give me any info on whether I could still access the site, or whether it was my computer being narky)... Anyway it suggested that the site has a single point of failure - maybe there needs to be a way to get the site onto two servers in case something goes wrong?
(Then again, I don't know how costly that is, or whether IT will do it...)
I know my only frustration was that I didn't know what was going on, so I think a notification would be a good idea.
Sticky Apple Legs
www.freewebs.com/stickyapplelegs
Puppets in Melbourne
www.thepromptcopy.com/pip